About Us:
We’re a world-leading Fleet tracking and monitoring company with over 1,750,000 subscribers across 23 countries and we’re looking for a Credit Control Intern to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities
Technical
- Installation of Karooooo units to the quality standards imposed.
- Diagnose and repair problems that have occurred after installation.
- Taking relevant photos needed for fitment.
- Download fitment photos to complete the fitment process.
- Correct completion of vehicle inspection sheets pre and post-installation.
- Report any problems and/or anomalies through the correct channels as soon as possible.
- Demonstrate knowledge of product range & technical standards for installations.
- Achieving a set target minimum of 4 fitments per day.
Customer service
- Client satisfaction, taking the utmost care of all client’s vehicles
- To be polite and professional to the client at all times
- Schedule adherence: on time for appointments and meetings
- Handover of client packs if and when required
- Report any problems and/or customer care issues through the correct channels as soon as possible
General
- Adhoc duties as required by the technician’s manager
- looking after all company assets used and reporting any deficiencies to the relevant manager
- Adherence to time and attendance requirements
- Tidy and professional appearance at all times
Requirements & skills
- Diploma /Certificate in Automotive Engineering and be a fully qualified Motor vehicle Technician.
- At least 2 years of RECENT post-qualification experience in a reputable motor dealership
- Auto electrical qualification of Diagnostic status.
- Stable work history preferably working experience on Japanese and German brands
- Strong attention to detail with an aptitude for problem-solving.
- Excellent communication and customer service skills.