Automotive Technician

Westlands - Nairobi Technical

11 Sep 2023

Westlands - Nairobi



Full Time


2 years

About Us:

We’re a world-leading Fleet tracking and monitoring company with over 1,750,000 subscribers across 23 countries and we’re looking for a Credit Control Intern to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.



  • Installation of Karooooo units to the quality standards imposed.
  • Diagnose and repair problems that have occurred after installation.
  • Taking relevant photos needed for fitment.
  • Download fitment photos to complete the fitment process.
  • Correct completion of vehicle inspection sheets pre and post-installation.
  • Report any problems and/or anomalies through the correct channels as soon as possible.
  • Demonstrate knowledge of product range & technical standards for installations.
  • Achieving a set target minimum of 4 fitments per day.

Customer service

  • Client satisfaction, taking the utmost care of all client’s vehicles
  • To be polite and professional to the client at all times
  • Schedule adherence: on time for appointments and meetings
  • Handover of client packs if and when required
  • Report any problems and/or customer care issues through the correct channels as soon as possible


  • Adhoc duties as required by the technician’s manager
  • looking after all company assets used and reporting any deficiencies to the relevant manager
  • Adherence to time and attendance requirements
  • Tidy and professional appearance at all times

Requirements & skills

  • Diploma /Certificate in Automotive Engineering and be a fully qualified Motor vehicle Technician. 
  • At least 2 years of RECENT post-qualification experience in a reputable motor dealership 
  • Auto electrical qualification of Diagnostic status. 
  • Stable work history preferably working experience on Japanese and German brands 
  • Strong attention to detail with an aptitude for problem-solving. 
  • Excellent communication and customer service skills.